Growing Dallas startup seeks project-oriented Director of Client Services for their expanding audience development agency.
Position: Director of Client Services
About Twenty-First Digital:
Twenty-First Digital is a small, agile boutique audience development agency based in Dallas, TX. The agency was founded in 2017 but has since blossomed to a team of five representing 30+ media companies across the nation. Specializing in email, online, and database marketing, the team with over 25+ combined years of experience working with city and regional brands looks to assist companies in nurturing their most valuable asset—their audience.
About the Position:
With a growing client list, (and an eagerness to keep up with that growth) TFD is seeking a detail-oriented individual with, project management skills to oversee client work and execution, as well as manage existing staff of 2-3 junior mid-level strategists (including freelance staff). Reporting directly to the COO, this position will be a key component to the leadership team makeup participating in regular meetings with both the COO, COS and CEO about decisions and investment to the company’s future. This position will need to be well informed on all the tools and platforms the company is using (Hubspot and other ESPs, SEMRush, Google Suite, Trello), in order to be able to direct and foster client projects from beginning to end.
2-3 years of management experience of teams of two or more
Experience working in either an agency or brand specializing in digital marketing in a client-facing role
Solid experience with email platforms such as Hubspot, SEMRush, Google Analytics and similar tools (social experience a plus)
Ability to set deadlines and manage projects and those participating in it from start to finish
Enjoys interfacing with clients regularly and can lead and host client conversations comfortably whether leading conversations of a group of two or twenty
Ability to present ideas and research in an easy to digest format
Ability to lead effective meetings
Comfortable in start-up culture (ever-changing, fast, competitive)
Confidence/education to dictate client priorities to supporting staff
Commensurate with experience. Be sure to tell us what you think you’re worth.
Twenty-First Digital is based in Dallas, TX but operates 90% remotely. Ideal candidate will be Dallas-based.
Think you’re the right person for the job? Shoot your resume to Lauren@twentyfirstdigital.com